I am an IT manager. When I first heard that this course was to start I got very excited. My work requires to work closely with technical facilities professionals. To integrate my knowledge with the technical facilities management knowledge closed the gap of the technical facilities information that I lacked. Now I know much better how to solve technical problems that I encounter during my work.This course taught the participants theoretically and practically how to solve important problems. I have already recommended one of my friends who is an IT manager to register to the next course.